Software upgrade hits many iPhone, Android users in India with issues: Survey

Call failure is the biggest problem that iPhone users are facing, be it a normal call or app-based calls, while freezing of apps is the biggest issue for Android users.

STC NEWS MONITORING DESK
New Delhi, January 13(STC): A news agency quoting online platform LocalCircles latest report reveals that significant percentage of iPhone, Android users in India have experienced call connection issues after the latest software upgrade.
According to the survey, as stated by the news agency PTI, 60 per cent of iPhone users and 40 per cent of Android users in the country have shared that they are experiencing problems in their services after the latest software upgrade.
Call failure is the biggest problem that iPhone users are facing, be it a normal call or app-based calls, while freezing of apps is the biggest issue for Android users.
The report noted that “6 in 10 apple iPhone users surveyed who have upgraded to iOS 18 or higher are having difficulties. 28 per cent of the respondents stated that most/some of voice and OTT calls don’t connect or drop. 12 per cent stated screen of the phone goes dark; 12 per cent stated apps are hanging.”
According to the report, the survey found nearly 9 in 10 apple iPhone users surveyed who have upgraded to iOS 18 and are having difficulties attribute it to the iOS and no one attributed their problems to their WiFi or mobile network.
Notably, Apple has been issuing updates of its latest operating system iOS 18.
In October, the company had issued an iOS 18.0.1 update to fix screen and camera freezing issues in select models of iPhone 16. The company’s latest update 18.2.1 provides important bug fixes.