BY THE WAY: How agentic AI will drive next evolution of customer experience
“The real differentiator will be how quickly they can connect fragmented data, channels, and AI projects into one coherent, orchestrated customer experience strategy.” Dr Noour Ali Zehgeer Customers now expect problems to be solved before they even complain – on WhatsApp, inapp, or over the phone – often in minutes, not days. Yet many businesses…
Winds of Change in Electoral Mind
Anil Kumar Sharma The recent Assembly elections in five States and Union Territory once again reflected an evolving political reality in India. Beyond the noise of television debates, social media narratives, caste equations, and religious rhetoric, a deeper transformation appears to be taking place in the minds of voters. The electorate today seems more pragmatic,…
Beyond Performance: Listening to the Soft Animal Within
Gowher Bhat There is a line from Mary Oliver that continues to echo through my heart long after her poem Wild Geese first appeared in the world:“You do not have to be good.You do not have to walk on your kneesfor a hundred miles through the desert repenting.You only have to let the soft animal…
Celebrating Nurses Day: Director SKIMS annouces recruitment of around 500 nurses in 1200 posts announced
STC NEWS DESKSRINAGAR, MAY 12 (STC): Director Sher-i-Kashmir Institute of Medical Sciences (SKIMS), Prof. M. Ashraf Ganie, announced nearly 1200 positions of paramedical staff across various cadres for recruitment at the Institute, with around 500 posts for nursing staff.Prof Ashraf was speaking at International Nurses Day function at the SKIMS Auditorium today.Addressing the gathering, Prof….
PADYATRA AGAINST DRUG ABUSE: LG Manoj Sinha vows strict action against peddlers
STC NEWS DESKBARAMULLA, MAY 12 (STC): Jammu and Kashmir Lieutenant Governor Manoj Sinhatoday said over two lakh outreach programmes have been conducted across Jammu and Kashmir as part of the government’s campaign against drug abuse, asserting that strict action will continue against drug peddlers across the Union Territory.Addressing a mega padyatra in Baramulla, the Lieutenant…
