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BY THE WAY: How agentic AI will drive next evolution of customer experience

“The real differentiator will be how quickly they can connect fragmented data, channels, and AI projects into one coherent, orchestrated customer experience strategy.” Dr Noour Ali Zehgeer Customers now expect problems to be solved before they even complain – on WhatsApp, inapp, or over the phone – often in minutes, not days. Yet many businesses…

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Celebrating Nurses Day: Director SKIMS annouces recruitment of around 500 nurses in 1200 posts announced

STC NEWS DESKSRINAGAR, MAY 12 (STC): Director Sher-i-Kashmir Institute of Medical Sciences (SKIMS), Prof. M. Ashraf Ganie, announced nearly 1200 positions of paramedical staff across various cadres for recruitment at the Institute, with around 500 posts for nursing staff.Prof Ashraf was speaking at International Nurses Day function at the SKIMS Auditorium today.Addressing the gathering, Prof….

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